No per-booking fees, no lock-in, no surprises. Cancel or switch plans any time.
Go digital in minutes. Replace paper check-in for free.
Free
1 property · up to 20 beds · 2 staff seats
The AI layer that runs your hostel while you sleep.
$59
/ month
1 property · unlimited beds · unlimited staff
Centralize operations and intelligence across your entire portfolio.
Custom pricing
Get in touch for a quote
Up to 10 properties · unlimited beds
Every feature, mapped to the plan that includes it.
| Feature | Starter | AI Pro | Multi |
|---|---|---|---|
| Digital check-in & guest experience | |||
| Boarding-pass QR check-in | ✓ | ✓ | ✓ |
| Digital registration cards & consent | ✓ | ✓ | ✓ |
| Guest PWA (mobile web link) | ✓ | ✓ | ✓ |
| Direct booking page (0% commission) | ✓ | ✓ | ✓ |
| Walk-in express check-in | ✓ | ✓ | ✓ |
| Communication & AI | |||
| Basic inbox (email + web chat) | ✓ | ✓ | ✓ |
| Full omnichannel inbox (WhatsApp · email · web · Instagram · OTA channels) | — | ✓ | ✓ |
| AI Robotito chatbot | 25/mo | ∞ | ∞ |
| WhatsApp Business automation | — | ✓ | ✓ |
| Email automations (pre-arrival, post-checkout) | — | ✓ | ✓ |
| AI Review Responses (Claude-powered OTA replies) | — | ✓ | ✓ |
| Weekly AI Insights email | — | ✓ | ✓ |
| Revenue management | |||
| AI Smart Pricing recommendations | — | ✓ | ✓ |
| Dynamic pricing engine (occupancy, lead-time, seasonal) | — | ✓ | ✓ |
| Rate packages & cancellation policies | — | ✓ | ✓ |
| Discount rules + promo codes | — | ✓ | ✓ |
| Upsell catalog with staff commissions | — | ✓ | ✓ |
| Payment links (Stripe, MercadoPago, PayU) | — | ✓ | ✓ |
| Distribution & channel management | |||
| Channel manager (iCal + OTA imports) | — | ✓ | ✓ |
| Overbooking Guard (auto stop-sell on OTAs) | — | ✓ | ✓ |
| Operations | |||
| Staff seats | 2 | ∞ | ∞ |
| Housekeeping board | — | ✓ | ✓ |
| Maintenance tasks | — | ✓ | ✓ |
| Luggage storage module | — | ✓ | ✓ |
| WiFi access control | — | ✓ | ✓ |
| Cash registers & shift management | — | ✓ | ✓ |
| Guest intelligence | |||
| Guest CRM (profiles, history, tags) | — | ✓ | ✓ |
| Guest blacklist & KYC screening | — | ✓ | ✓ |
| ID verification / face match | — | ✓ | ✓ |
| Finance & reporting | |||
| Night audit email digest | ✓ | ✓ | ✓ |
| Basic reports (occupancy, ADR) | ✓ | ✓ | ✓ |
| Advanced reports + Excel export | — | ✓ | ✓ |
| Pace report | — | ✓ | ✓ |
| Audit log | — | ✓ | ✓ |
| PDF invoices & folios | — | ✓ | ✓ |
| Police CSV export | — | ✓ | ✓ |
| Webhooks (outbound notifications) | — | ✓ | ✓ |
| Multi-property (portfolio) | |||
| Multi-property dashboard | — | — | ✓ |
| Portfolio report (consolidated revenue & KPIs) | — | — | ✓ |
| Demand forecast | — | — | ✓ |
| REST API access + API keys | — | — | ✓ |
| White-label guest PWA (custom domain) | — | — | ✓ |
| Electronic invoicing (legal entities + e-invoice providers) | — | — | ✓ |
| Priority support (< 4 h SLA) | — | — | ✓ |
| Dedicated onboarding session | — | — | ✓ |
Yes. The AI Pro plan comes with a 30-day free trial — no credit card required. The Starter plan is free forever.
Never. CloudCheckIn charges a flat monthly fee. Every direct booking through your property's booking page keeps 100% of the revenue for you.
Yes. Monthly plans cancel at the end of the current billing cycle. Annual plans can be cancelled with a prorated refund within the first 30 days.
Credit card (Visa, Mastercard, Amex) via Stripe. For Multi-Property plans we also accept bank transfer and MercadoPago.
Absolutely. Upgrades take effect immediately (you pay only the prorated difference). Downgrades take effect at the next renewal.
Your data is yours. You can export all guest records, reservations and folios at any time from the admin panel. We keep data for 90 days after cancellation in case you change your mind.
No credit card required. Set up in under 10 minutes.